Google Asks Employees to Help Improve Its AI chatbot, Bard - DTW

Google Asks Employees to Help Improve Its AI chatbot, Bard

Google Asks Employees to Help Improve Its AI chatbot, Bard

After the release of its newest AI chatbot, Bard, Google asked its employees to help improve the bot by fixing and rewriting its bad responses.

This comes after the chatbot received negative feedback from industry leaders and the general public alike. The executives at Google understand that Bard hasn’t been the most accurate in its responses to queries and are urging their staffers to help test the AI and fix it.

Testing and Fixing Bard

Prabhakar Raghavan, Google’s senior vice president, asked employees in an email to help rewrite any inadequate responses from Bard and included a list of dos and don’ts for testing the AI.

Under the list of dos, employees were instructed to:

  • “Keep responses polite, casual, and approachable.”
  • “Respond in the first person.”
  • “Maintain an un-opinionated, neutral tone.”

Under the list of don’ts were the following instructions:

  • “Avoid making presumptions based on race, nationality, gender, age, religion, sexual orientation, political ideology, location, or similar categories.”
  • “Don’t describe Bard as a person, imply emotion, or claim to have human-like experiences.”
  • Don’t rewrite answers that offer “legal, medical, financial advice” or anything that sounds hateful or abusive; instead, give a “thumbs down.”

Why It Matters

The overwhelmingly positive reception of ChatGPT had many companies, including Google, scrambling to recreate OpenAI’s success with their own AI technology. Since the introduction to Bard was generally negatively received, Google is doing what it can to fix its version of ChatGPT. It’s crucial to stay up-to-date with the newest AI aspects and trends in the industry and know how they can affect the future of search.

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